“Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.” – Leo F. Buscaglia

[Continuing our “Best of A Cup of Caroll” summer series, this slightly-edited blog first ran in 2013. I hope you enjoy it and the short inspirational video at the end.]

One of my favorite free daily quote services is WalkTheTalk.com. I highly recommend subscribing to this daily dose of good news and inspiration. Today’s post contains a link to a beautiful, inspiring short video about the power of acknowledgment, which I hope you will watch at the end of the blog.

A startling statistic in the video is that 25% of good employees who voluntarily leave their jobs cite lack of appreciation as the reason they quit.  Can you imagine? What were their bosses thinking?

I learned the secret a long time ago, which this video reinforces, that every human being craves appreciation. We all want to be seen, known and validated for who we are.  If you want to experience the great feeling of rapport, affinity and harmony with another human being – a boss, spouse, co-worker, sibling, store clerk, etc. — simply give them a sincere acknowledgment, expressing appreciation for what they have done or simply who they are being.  You will make an instant friend.

Today, I got a lovely acknowledgment from someone who told me exactly how my coaching had made a difference for her and it touched me deeply.  I had done a complimentary coaching session with her over a year ago.  Now, even the greatest coach can’t turn someone’s life around in just one hour, but I CAN listen closely to someone, validate them and leave them loving themselves and believing in themselves just a little bit more.

During our long-ago hour together, I listened to her and recreated what she shared about her difficult circumstances, so she knew I truly “got” what she was going through.  I acknowledged her for her will to triumph in the face of the adversity she had been through – for never giving up. I also suggested she read The Power by Rhonda Byrne and check out professional therapy to help her begin the long journey to turning around a bad situation and creating the life she deserved.  Lastly, I told her the door was always open to call me again anytime.

I didn’t hear from her for another year and a half.  Today, we had a follow-up session and to my absolute delight, I discovered that her life has completely transformed since we last spoke.  She is now ready to take her life to another level, and we are going to partner in coaching to do just that.

While I am thrilled to have her as a client, that wasn’t the best part of the call for me.  The best part was at the end, when she said, “I want to acknowledge YOU, Caroll.  My life has come so far since our session over a year ago.  What you recommended worked great for me.  My new career, my health, strength and my happy family all have come out of that!  Things are really falling into place for me and I know I’m on my way.  You are a blessing in my life!”

Do you think that made my day?  Heck it made my MONTH!  It was amazing to think that I had made such a big difference for another human being, simply by listening to her, acknowledging her, and telling her I believed in her. That’s what we coaches live for!

 And that’s why at the start of every coaching call, I always ask my clients to tell me what they want to be acknowledged for at that moment.  At first, it can be embarrassing, even painful, for some people to claim their worth out loud.  Invariably, after a few more sessions, if we get too far into the call before I ask, even those who squirm the most will interrupt me with, “Hey, aren’t you going to ask me what I want to be acknowledged for?” I get to recreate their self-acknowledgment aloud, and even amplify it a bit, as they listen and really GET that they are great…They are worthy…They matter.  And that is the foundation for all personal transformation.

By the way, acknowledging and complimenting aren’t the same thing.  A compliment is when you draw attention to something observable about the other person, such as their hair or their clothes or their smile. While “You’ve lost weight!” or “You look good in that color” is always nice to hear, true acknowledgment is much more powerful because it’s about who the person IS or what they DID that makes a difference for the world, such as, “You did great work on that project.  I appreciate that you really went above and beyond!”  or “Thank you for sending the get-well card when I was sick.  It really made my day!”

I urge you to make at least one other human being’s day EVERY day by acknowledging and appreciating them. It will make them – and you — feel wonderful! (For extra credit, try it on someone who is usually pessimistic or grumpy and see what happens!)

P.S. Watch this four-minute video on the importance of acknowledging and appreciating others. http://www.flickspire.com/m/WalkTheTalk/WhileYouCan and I hope it makes YOUR day!

NOTE: If you would like your own F*R*E*E* subscription to receive A Cup of Caroll three Sundays a month, just go to my website at www.practicalprosperitycoach.com and click on the Prosperity Tips button at the top.  Your name and email will be kept 100% confidential and will not be used by anyone else for any other purpose.

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